Shipping policy

SHIPPING

All orders are carefully packed and sent with tracked delivery. Once your order has been dispatched, you'll receive tracking information by email.

UNITED KINGDOM

  • Dispatched within 1–2 working days

  • Estimated delivery: 2–3 working days

  • Tracking provided

UNITED STATES

  • Dispatched within 1–2 working days

  • Estimated delivery: 5–11 working days

  • Tracking provided

INTERNATIONAL

  • Dispatched within 1–2 working days

  • Estimated delivery: 7–15 working days

  • Tracking provided

International orders may experience additional delays due to customs. Any customs duties, taxes or import fees are the responsibility of the customer where applicable.

PRE-ORDERS

Pre-order items are dispatched once stock becomes available.

If a pre-order has not been dispatched within 30 days of purchase, you may request a full refund.

If your order contains both in-stock and pre-order items, they may be dispatched separately.

DELAYS & LOST ORDERS

Delivery times are estimates and may occasionally be affected by courier or customs delays outside our control.

If your tracking has not updated for several days or you believe your parcel has been lost, contact us at dontspillpaint@gmail.com and we'll help investigate.